Reviews of Team Cypress

TEAM CYPRESS:  Tom Cain, Mike Kelly, Amy Mendez, Patty Lunski & Cyndi King

The Sales & Information Center is the only dedicated home buying and selling agency for Cypress Lakes 55+ Community. Open seven days a week and located just inside the community gates, the Sales & Information Center employs Team Cypress … a professional, highly-experienced team of five full-time Housing Consultants / Listings Agents, two of whom are residents here! 

Team Cypress is dedicated to making Cypress Lakes 55+ Community the most ideal, home-like retirement community in the state of Florida.

Browse through our collection of reviews from the many home buyers and sellers, all of whom had the privilege of working with Team Cypress.

 


Home Buyer Reviews

Seamless and enjoyable … It was a pleasant, AAA+ experience with a terrific housing consultant. -Dennis & Lisa K.

I had the best experience purchasing with the Cypress Lakes Sales Team! -Janet N.

[Our HC] was more than good, he was a joy to work with and answered all of our questions! -Corliss L.

Team Cypress was very helpful and knowledgeable, following through on all communication regarding the home buying process. -Michael & Cheryl H.

Professional and thoughtful, my entire experience with Team Cypress was very satisfying! -Robert G.

Beyond our expectations … thanks to [our HC] for the great work; you made the experience less complicated and less stressful. We will recommend Team Cypress! -JP & Vivian L.

AAA+. -George R.

My experience was top shelf; more than excellent! I was more than satisfied with the entire Cypress Lakes staff. -Larry T.

5-star service … we received everything we needed plus made a new friend! -Jerry & Phyllis S.

We highly recommend Team Cypress … [our HC] was awesome, patient and considerate allowing us to find the perfect home. -Caroline & Bryan B.

Team Cypress was superb – excellent – friendly. I look forward to a wonderful life here with my husband in Cypress Lakes. -Joan S.

It was a very pleasant experience with an extremely professional staff. -William D.

Team Cypress was very easy to do business with. -David G.

[Our HC] was friendly, helpful and very patient with us. The entire experience was pleasant. -Christina & Randall T., & Carol B.

Our entire experience was very easy and pleasant; the team was not at all pushy. We are recommending to friends! -Ken & Donna S.

[Our HC] was very attentive and patience, and made the time for us that we needed. -Michael & Kathleen L.

Team Cypress was very accommodating. We found everyone more than willing to help. We look forward to Cypress Lakes being our winter retreat! -Dan & Jean C.

Fast. Easy. Fun. Team Cypress is the best! -Ron & Jody G.

We’ve been researching for over a year now and Cypress Lakes exceeded our criteria for our new home. [Our HC] was patient and courteous, and found us exactly what we were looking for. She went the extra mile and could not have been better! -George & Robin H.

[Team Cypress] was very helpful, friendly and knowledgeable; we had a stress free experience. We look forward to spending the rest of our life at Cypress Lakes. -Paul & Shirley C.

I recommend the community as well as Team Cypress … I was given a tour at my convenience and everyone I encountered was friendly and helpful. -Maggie C.

A stress-free process … [my Housing Consultant] was exceptionally easy to work with. He explained all the community standards and the lifestyle at Cypress Lakes with exceptional detail and enthusiasm. -Sherrie B.

We had a very smooth and pleasant process purchasing our primary home here in Cypress Lakes. -Bob & Mary Ann W.

We felt comfortable with the Cypress Lakes Team right from the start. Our stay in the Guest Home and hospitality made us feel right at home. Finding our winter retreat was both professional and fun! Can’t wait to spend our winters in the sun and getting involved in the community.  -Brad & Kim S.
[Watch their short home movie]

We highly recommend Team Cypress … they had awesome availability; showed patience in showing us many homes; and allowed time necessary to consider each home. Excellent!
Caroline & Bryan B.

It was a joyful experience purchasing here in Cypress Lakes. [Our HC] was superb and friendly. I look forward to a wonderful life here with my husband!
Joan S.

It was a very smooth transition for us; Team Cypress was so very helpful.
-Don & Sheila N.

We had an enjoyable, no pressure experience buying here. [Our HC] was very helpful and knowledgeable.
-Thomas & Rebecca W.

We recommend Team Cypress above all others … The buying process was easy and our HC was friendly and thorough. We had an excellent experience.
-Alice & Anthony S.

Special thanks to Team Cypress … They were very professional, knowledgeable and patient with me throughout building my new home. My experience was great! -Bill P.

This is to take a moment to thank your sales team in the Lakeland office. We started this journey in September 2017 to purchase the home we wanted to retire in.  We moved in May 2018 and have been accommodated by Team Cypress many ways.  When we moved in, there were some issues that needed attention.  All of our issues have been addressed and we could not be happier with our home and Cypress Lakes. Thank you so much, Team Cypress.  Keep up the good work.
– John V. & Kirk H.

Everything was great from the time we entered the gate! Team Cypress was friendly, informative and very flexible in helping us come to a decision. We felt welcome. -Bob & Kathy H.

[Our HC] took care of everything and was very helpful … very good experience. -Linda K. & Linda D.

Awesome! Team Cypress was just great throughout our whole “long distance” experience! -Charlie & Barb R.

I found the process very informative and our HC always kept us advised and promptly responded to our inquiries.
-Judy & Robert S.

We had a very pleasant experience … Team Cypress was very professional and patient! -Mike & Cathy D.

[Our HC] took the time and effort to show us many homes. She was supportive and provided us the guidance we needed to become new residents. – John K. & Penney B.

Team Cypress has been excellent to work with … all the staff are great.
– Sam & Cindy C.

[Our HC] was very thorough and knowledgeable … Pleasant and answered all our questions. … Very prompt to get back to us. -Mark W.

Great experience … friendly, knowledgeable staff who responded to all questions in a timely manner.
-Mark & Debra T.

Had an easy experience. All questions were answered thoroughly and provided a great tour. -Terry M.

Team Cypress is absolutely wonderful – great experience! -Amy W.

Team Cypress is outstanding. Excellent communication. Our experience was beyond exceptional! -Joe & Kat B.

Extremely pleasant and helpful … [our HC] went above and beyond to help us!
-Gary & Pam W.

[Our HC] is a very personable and nice … excellent experience. -David B.

No pressure. Helpful. Professional. Top notch. -Tom & Gerri O.

From our first meeting, [our HC] understood our unique situation and helped us find the perfect home! Helpful through the entire process, [our HC] was professional and caring, and I would recommend them to anyone who wanted to buy a home.
-Tracy W. & Keith L.

[Our HC] was very helpful … answered questions, made excellent and timely suggestions. Office staff is friendly and helpful. Couldn’t have asked for a better experience. -Wayne & Carol C.

Outstanding … very good experience. Would highly recommend [Team Cypress]! -James & Jayne M.

We had a very good experience. [Our HC] was very informative and made the transaction seamless and easy!  -John P.

[Our HC] was great … always professional and explained everything. 
-Jack W.

From the first day our experience was outstanding! -Mike & Sandy S.

Our entire experience has been nothing short of excellent. [Our HC] has always been prompt in responding to our many questions; always professional; and always pleasant – even when we asked the same questions several times! Thank you – we so appreciate you! 
-Joan & Vince J.

We cannot say enough about Team Cypress. They have been so helpful, making us feel like we were already part of the community [before moving in]!
-Don B. & Sue D.

Delightful. This was a very relaxed, personable and friendly experience. My HC was one of a kind … the good kind!
-Howard & Jackie W.

Team Cypress was very knowledgeable and friendly. They returned our calls promptly and had the answers we needed. -Michael A.

We had an enjoyable experience purchasing through Team Cypress. Everyone was informed, friendly, accessible and they created a no-pressure environment. –Jim & Tracy K.

Our overall experience was very pleasant. Our Housing Consultant, as well as the rest of the staff, was very friendly, professional and helpful, always willing to answer and questions we had.  -Anne C.

We were provided with all of the information we requested. The staff had professional integrity and treated us with respect, which made the entire experience pleasant. -Janet & Ronald S.

This was one of the best home buying experiences we’ve ever had. Team Cypress was understanding, helpful, “no pressure,” and they answered all our questions … just couldn’t do enough for us. -Paul & Gladys L.

Loved working with Team Cypress … all so professional and welcoming, and always went the extra mile on my behalf! -Susan J.

It was an excellent experience and a pleasure. We would highly recommend Team Cypress. -Deborah & John H.

This was truly the best home buying experience we have ever had … very professional – very helpful – felt like home from the very beginning!
-Carl & Judy F.

Team Cypress is super fortunate to have the staff members they do! Our Housing Consultant was wonderful and did far more than any buyer should every expect. -Larry P.

I bought my home without coming to the community … Accomplishing this home purchase long distance went very smoothly thanks to Team Cypress’ expertise. -Dorthy O.

I love working with Team Cypress. All were so professional and welcoming. It was a great start to finding and buying my home in Cypress Lakes! -Susan J.

Our Housing Consultant was very knowledgeable and pleasant. They made our experience in buying our home very smooth, calm and understandable.
-Tom H.

My Housing Consultant made my experience buying a home wonderful. It was much easier on me than I though it would be! -Eric B.

We received exceptional service thanks to Team Cypress. -Shelly S.

My Housing Consultant (HC) was great. The entire process was done online and by phone and I felt confident in my HC’s honesty in that he would steer me in the right direction … and he did! -Vicki L.

Home Seller Reviews

Excellent! Thank you for a great experience overall. -Susan R.

Team Cypress did a first-class job; very professional service! -Tom & Mary Ann M.

We would like to thank you for selling of our place. As clients we truly appreciated your prompt and thorough responses to our many questions and emails. We were very appreciative of the great sales video you posted and the numerous showings you arranged – your service was first rate. Having now sold our place we do wish to rent in the community for the next few years. However, as times pass and our desire/need to spend more time with family lessens, we may again consider purchasing a place in the community and will definitely be seeking your services. -Tom & Mary Ann M.

We had a good experience overall … Team Cypress was very responsive to our inquiries and always available.
-Dave & Jan N.

[Our HC] was very professional throughout the sales process … they sold our home for just $2000 under asking price. – Eugene & Gloria B.

I can’t tell you how relieved and how happy I am that Team Cypress sold my sister’s home so quickly. Thank you so much from the bottom of my heart.
-John S.

We just recently sold our home with the help of Team Cypress. Due to my husband’s poor health, we weren’t present during the listing, showings and closing, but Team Cypress did a great job in overseeing ALL things that needed to be done. They were very pleasant and easy to work with, and saw that things were done correctly and in a timely manner. We had lived at Cypress Lakes for 22 years; enjoyed the many activities; made many friends; and felt the staff was conscientious of their tasks, whatever they were. It was a great place to spend some of our retirement years and now it’s time to head back with our family.  Respectfully,  Al & Arlene H.

We had a wonderful listing agent who sold our home quickly … within six weeks!  We appreciated the quick turn around on responses and wish we would’ve started the listing process sooner with Team Cypress. Thanks so much for selling our home so quickly!  
-Elaine C.

Our home sold in 38 days!
I would never list my home with anyone else … Team Cypress is the expert and totally have your best interests at heart. -Steve H.

No one could’ve worked harder or done a better job in selling my home. -Dave H.

Overall, our listing experience was great! -Anne D.

Everything was done expertly and efficiently … our Listing Agent was the best! -Bonnie T.

My experience was effortless. -Jack W.

Fantastic, professional, honest, thorough, competent and knowledgeable … They made the entire process very enjoyable. -Greg J.

Listing with Team Cypress is the best way to go. -Paul & Louise T.

My Listing Agent was very attentive. Overall, we had a good experience. -Jerry F.

Our Listing Agent was very
professional – great job! We would recommend Team Cypress. -Gary L.

Excellent experience – friendly and helpful in every way! -Ken F.

Two words: smooth and easy.
-Robert & D.

We sold our home and purchased another one in Cypress Lakes. We had an excellent experience. We don’t want to move again but if we decide to, we will call Team Cypress! -Ted F.

Top notch. Every person I dealt with was supper professional and a pleasure.
-Dave R.

Team Cypress was honest in the assessment of our home prior to listing. My Listing Agent listened to my needs and expectations and were able to come with a plan very quickly. All were very responsive and helpful. They made this experience easy; especially because I was out of the country when the offer came in … Great job! -Laurel G.